Tell Us About Your Cast-A-Way Experience

Your feedback matters!

Now that you have completed your contract and disembarked, we would love to hear about your experience with Cast-A-Way — from recruitment and onboarding to your time on board. Your feedback helps us improve our processes, better prepare future crew members, and work more effectively with our clients. It may also help us provide you with an even better experience if you work with Cast-A-Way again.

Your answers will be reviewed only by authorized Cast-A-Way management, quality, and compliance team members. Your feedback will not negatively affect your current or future employment opportunities.

This survey takes approximately 3–5 minutes. Fields marked with * are required.

01. Confirm your information

Please enter the same information provided during your recruitment process.

Important: If your full name and date of birth do not match the information in our records, your survey response will be considered invalid and excluded from the results.

02. Your most recent assignment

Which company hired you? *

What was the name of the ship or resort where you worked? *

What was your job title or position? *

When did you complete your contract or disembark? Choose the month: *

Choose the year: *

03. Your experience with Cast-A-Way

Who was responsible for your onboarding? *

How would you rate the following parts of your Cast-A-Way experience? *

Friendliness and approachability of our team

Communication during recruitment

Clarity of the information provided

Onboarding support

Support with documents and requirements

Preparation for working and living on board

Support received while you were on board

Overall experience with Cast-A-Way

How well did your work and life on board match the expectations provided before embarkation? *

How would you rate the medical facility used during your onboarding process? *

What did you like most about your experience with the Cast-A-Way team? *

If you would like to tell us more about your answer, add your comments below. Otherwise, leave this field blank.

What is the main area Cast-A-Way should improve? *

If you would like to explain your answer or suggest an improvement, add your comments below. Otherwise, leave this field blank.

04. Overall recommendation

Based on your overall experience, how likely are you to recommend Cast-A-Way to a friend or colleague interested in working on board? *

What is the main reason for your score? *

If you would like to tell us more about your score, add your comments below. Otherwise, leave this field blank.

05. Safety and compliance

During your recruitment or onboarding process, did a Cast-A-Way staff member or representative ask you to pay a recruitment, selection, or placement fee directly to them or to Cast-A-Way? *
Do not include legitimate third-party expenses such as passports, visas, medical examinations, certificates, police background checks, translations, airline tickets, or other documentation required for your onboarding.

If you selected “Yes” or “I am not sure,” please tell us what happened below. Otherwise, leave this field blank. This information will be treated confidentially.

If you selected “Yes” or “I am not sure” above, would you like a member of our management or compliance team to contact you? If you selected “No,” choose “Not applicable.”

06. Future opportunities

Would you consider working on board again through Cast-A-Way? *

Would you like Cast-A-Way to contact you about future job opportunities? *

Is there anything else you would like our team to know? If not, leave this field blank.

If you asked to be contacted, please provide your email address, phone number, or both below. Otherwise, leave these fields blank.

Thank you for sharing your feedback! Your survey has been submitted successfully. Your responses will help Cast-A-Way improve the experience of current and future crew members. We truly appreciate your time and contribution.

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Thank You for Taking the Time to Share Your Feedback!

Every response helps Cast-A-Way improve the experience of current and future crew members.
If you requested contact, a member of our team may follow up using the contact information you provided.