No. Cast-A-Way does not charge any application, recruitment or placement fees.
There are phones on board. However, we recommend using them for emergency use only. They are usually much more costly than a land line. Some vessels will have crew phones set up at a reduced rate. You will have access to crew calling centers at mostly every port.
Yes. Your uniform is supplied by the cruise line and will be given to you upon arrival to the ship.
Contracts can vary between 4-8 months depending on which cruise line you will be working for. After each contract, you will have a work break that can range from 4-8 weeks. Work breaks are usually not paid, so be sure to put some money away for your vacation.
Depending on the cruise line, you may be paid bi-weekly or monthly. You will need to take some cash, ATM card/and or credit cards with you to carry you through the first month. You’ll find you probably won’t use much, but better too much than too little. In most cases you will be paid in U.S. cash.
What about taxes? Income taxes are only withheld for American Citizens. As every country has different tax laws, we suggest you consult an accountant to find out your tax obligations.
You have a few options: you can open an account in your homeport, or in one of the ports in your itinerary. We suggest making money orders and sending them home to either a family member, a friend or directly to your bank. It is probably the smartest and safest option. Many cruise lines have their own bank accounts and you can easily transfer between your cruise account and your bank account back home.
The cruise line or concession that hires you will be your employer. Please take notice that all cruise lines have different rules and regulations that need to be followed. Failure to do so can result in dismissal.
In most cases, you can expect to work 7 days/week and anywhere from 8-12 hours/day. Steiner spa employees will work 5 1/2 days/week and 10 hours/day.
Your flight to the ship may or may not be provided by the cruise line. Depending on the company policy, you may have to pay your way there, and upon completion of your contract, they will fly you home. Some lines require you to pay your flight there, and upon completion of your contract, you will be reimbursed your flight and flown home. Then there are some lines that will pay your flight to and from the ship!
Every ship has an address. We can usually give you the address prior to departure. If not, you will receive the information onboard.
The amount of notice you may get can vary. Positions are always coming up, some sooner than others. Emergency positions do come up that may only leave you with a few days notice, so be prepared!!! We will always try to give the crewmember as much notice as possible.
All your food and accommodations are provided. Cruise lines also provide medical insurance whilst under contract. You will be required to pay for any incidentals, souvenirs, as well as any alcoholic beverages.
Yes, all the cabins are small and compact and are shared with one other person of the same sex. In some instances you may have to share with up to three people. Most cabins have a bathroom; however, some bathroom facilities can be shared by up to four people. The cabins are cleaned with linen changed daily by your cabin steward.
Yes. You may have access to laundry facilities or a service will be offered for a nominal fee.
Yes. You have to complete a medical prior to leaving for the ship. The medical is a thorough exam that involves taking blood tests, urinalysis, blood pressure, eye, hearing and lung function tests, as well as a chest x-ray. They are testing that you are physically fit to work on board. Please note that a drug test will also be conducted. Failure of the medical or drug test will result in the termination of your contract. In most cases, it is your responsibility to pay for your medical exam, but there are some cruise lines that will pay for it or reimburse you the expense.
Of course you can! When you have free time during the day you can get off the ship and do what you please, providing that you are not scheduled to work and that you are back on board by the required time.
Socializing depends on your position. It may be an integral part of your job, although it is important to note that fraternization with passengers is cause for immediate dismissal.
Some positions have "deck privileges" and some may not. If you don’t, you are not permitted to be in passenger areas when you are off duty. Positions that usually have deck privileges, such as cruise staff, youth staff, merchandise, pursers, entertainers, casino and more are able to socialize with passengers in the lounges until your set curfew which will be given to you when you get onboard. Some ships do not allow staff to drink alcohol in passenger areas. Should you be found drunk while on duty or too drunk to perform emergency procedures, this will result in automatic dismissal.
As a rule you cannot smoke whilst in any passenger areas. Your general manager will define this rule in more detail when you arrive on the ship.
Yes. The crew bar serves drinks until their particular set time, which may vary, from ship to ship. It is where you can relax and socialize out of sight of the passengers.
Yes, as a rule you can use the gym, as long as you are not depriving any passengers of the facilities.
As a rule aboard most ships, you are not permitted to use the pool. Anytime that you would have to use the pool, you will probably also be able to get off the ship and sightsee, go to the beach or shop in port!!
There will be designated areas for the crew to sunbathe.
Of course they can! Every cruise line has its own policies about visitors. There are discounts and it is usually based on availability.
If you are a committed, hard working fun-loving team player, then you will have the time of your life! There is no other job that can give you so much experience and knowledge of the travel industry. The things you’ll see, do and learn along with the many new friends you’ll meet will stay with you forever. It is truly an unforgettable experience. Your confidence as a crewmember can only increase as each week goes by, and we at CAST-A-WAY constantly encourage our crew to develop their existing skills and learn new ones whilst onboard. You will need approximately one month to settle in and feel comfortable in your new surroundings. All we can say is "hang in there" - it’s worth it!!!
Good luck and have fun!