The Future Cruise Specialist is responsible for helping guests plan future cruises. They may provide information about destinations, itineraries, and ship amenities, and assist guests in booking their next cruise and benefit from current promotions and incentives. They will provide superior customer service and ensure to upsell to achieve sales targets per cruise. This candidate will have fluent English and be very comfortable delivering presentations or speaking in public, with demonstrated track of sales targets beeing constantly achieved and exceeed in prior sales roles.