15. What about my flight to the ship?

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The cruise line may or may not provide your flight to the ship, your recruiter should discuss that with you during your interview.  Depending on the company policy, you may have to pay your way to the ship, and upon completion of your contract, they will fly you home at no cost. In some "rare" cases, cruise lines require you to pay for your flight there, and upon completion of your contract, you will be reimbursed for your flight and flown home. For most Entertainment and Senior Management positions, some cruise lines and concessions will pay your 2-WAYs ticket.

14. How often will I be working?

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Except for singers, dancers, musicians and the doctors onboard, you can expect to work seven days/week (with no days off) and anywhere from 8-12 hours/per day. As per IMO (International Maritime Organization) and MLC (Maritime Labor Convention), you are entitled to a break for every 6 hours of work, and you must get at least 10 hours of rest for every 24 hours, which can be in 2 shifts or straight with a small break. For some positions, some rotations may include night shifts, as for nurses, doctors, GSAs, and security. For some positions, you will be given a "radio [...]

13. For whom do I work?

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The cruise line or concession that hires you will be your EMPLOYER, with whom you will sign your "Seafarer's Agreement" or Independent Agreement (if with a concession). Therefore, Cast-A-Way is NOT your employer, we are simply assisting our clients in finding the talent like you for each open vacancy, and making sure that you get all of the documentation required to get onboard. You will report to them directly and must follow their terms and conditions for employment. Please take notice that all cruise lines have different rules and regulations that need to be followed. Failure to do so can [...]

12. How to expect your salary – explaining the calculation

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Let's use an example here. You were informed that your salary would be USD $1,600 monthly while on probation. You will divide USD $1,60 by 30 days >>>> USD $53.33 per day. For most companies, payments are made every two weeks. So you will multiply this daily rate X 14 >>> U$746.66. U$746.66 X 2 = U$ 1,493.33 Note that you got paid for 28 days, and the next two days to complete the U$106.66 will come on the next pay / next month. Eventually, at least once during your contract, you will get paid 3 X that month, compensating [...]

11. What do I do about banking?

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You will be given a few options, most companies will want to pay you on a Visa/Mastercard debit card that you can use inside the ship (ATM machine for crew, with no fees charged) or outside of the ship. This card also works for online shopping in stores such as e-Bay, Amazon and similar. If you are American or Canadian, most companies will be able to do wire-transfer to your own bank account. Please ask HR on your sign-on date. Some crewmembers use Western Union or similar services to send their salary home to a family member, friend, or bank. [...]

10. What about taxes?

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Income taxes are only withheld for American Citizens. As every country has different tax laws, we suggest you consult an accountant to determine your tax obligations based on your nationality or country of residency. For most countries, income made on international waters may not be taxable. If that's the case for you, that's an additional benefit! (please check with your revenue agency).

09. How will I get paid?

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Depending on the cruise line, you may be paid bi-weekly or monthly. You will need to take emergency cash (recommended at least U$300) if you get any travel disruptions when heading to the ship. The employer will not cover those costs with meals, transportation, or missed flights, IF was your fault. In most cases, you will be paid in USD debit card provided by the company named "ocean pay." If your position receives tips, that will be given to you directly by the guests in cash, and are additional to your regular pay. Tips and gratuities may vary depending on [...]

08. How long are the contracts?

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Contracts can vary between 4 to 8 months depending on which cruise line you will be working for and the position. After each contract, you will have a work break from 4-8 weeks. Smaller cruise lines may have a larger waiting time between contracts. You may request to shorten your break or extend it, but it needs to be confirmed by the Human Resources department, your manager, and the schedulers in advance. Most companies may pay a percentage more per month that you are onboard “in lieu” of vacation pay. That means that work breaks between contracts are usually unpaid, [...]

07. Do I have to wear a uniform?

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Yes. Your uniform is supplied by the cruise line and will be given to you upon arrival on the ship. Some cruise lines may deduct uniform fees from your first salary, others may give it for free. Upon a job offer, you will be asked to provide sizes promptly, so it's ready for you once you get onboard. Some concessions will ask you to bring some basic pieces from home, such as black suit and white social shirt, or black shoes. You may be required to purchase or bring shoes to match the uniform given by the company.

06. Can I make phone calls from the ship?

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There are phones on board. However, we recommend using them for emergencies only. They are usually much more expensive than a landline phone as they operate on satellite. Some vessels will have crew phones set up at a reduced rate. You will have access to crew calling centers likely in every port. Some companies will also offer calling cards at reduced rates. Some veteran crew members will also share other options for your itinerary, such as getting a local chip/sin card.

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