The guest services officer is responsible for providing assistance and information to passengers. They help with booking excursions, making dining reservations, and providing recommendations for activities and attractions in port.

The Finance Specialists are responsible for the ship's financial reporting, including budgeting, payroll, and accounting per cost center or department. They work closely with the administration purser to ensure that the ship's financial operations run smoothly. Ideal candidates have an Accounting degree or diploma, and bring 1-3 years of experience crunching numbers, running reports for senior management, finding discrepancies. They are very comfortable using Excel and can stand several hours working with numbers and behind the computers to provide accurate reports to the Heads of Department, who will make important inventory and purchase decisions based on each voyage or department [...]

The Events or Group Coordinator is a Guest Service representative who will be responsible for organizing and coordinating special events on the ship, such as weddings, reunions, corporate events and other large group functions as ordered ensuring the smooth delivery of all requirements to those "group events". They work closely with other departments to ensure that all aspects of the event run smoothly and to perfection.

The Crew Relations Specialists are responsible for promoting a positive working environment for the crew on the ship. They organize social events, provide support and admin assistance to crew members, and ensure that the crew satisfaction while onboard as a valued Team Member. Those candidates should bring an HR or Business Administration related degree and prior experience supporting large amounts of staff management and engagement in the past.

The Concierge is responsible for providing information and VIP assistance to passengers in making reservations to special shows, shore excursions, dining venues, movies and other travel needs. They provide recommendations for activities and attractions in port or onbaord the ships, and may also provide help with debarkation needs such as transfers, air lines check-ins, hotel reservations. They are master of the art of customer services and know how to cause a great impression on guests.

Responsible for keeping the guests' cabins clean and tidy, they must ensure that the cabins are cleaned to USPH high standards and that they are well-stocked with supplies. As a tipped position, going the extra mile offering extraordinary customer service can allow them to make great earnings on gratuities and tips!

The Butlers on a cruise ship are responsible for providing personalized service to passengers in the ship's luxury suites. They take care of guests' needs and requests, and ensure that they have a comfortable and enjoyable experience on the ship. They will handle laundry or housekeeping special requests, Food and Beverage and make any reservations required by the guests for shows, special venues or tickets for excursions. It's a VIP service offered for Very Special Guests, thefore candidates applying for this position must have extraordinary Customer Service experience, and prior professional experience with Housekeeping, F&B and Concierge Services.

The Administration Purser is responsible for managing the financial aspects of the ship's operations. They process payroll for the crew, maintain financial records, and assist with budgeting and financial planning.